How do I care for Me&Ro jewelry?

All Me&Ro items are shipped in a protective pouch along with a jewelry care instruction card. Our silver and 10k gold items are shipped in our anti-tarnish red felt pouch, while our 18k gold items are shipped in our signature red silk pouch. To keep your jewelry in pristine condition, please store your jewelry in these pouches.

Most jewelry can be cleaned using a soft toothbrush and warm soapy water. Me&Ro jewelry has a matte finish. Do not use a polishing cloth — it will ruin the matte finish. You can use any cream or liquid polish, such as Wright’s Silver Cream, to brighten and clean silver, or Wright’s Jewelry Cleaner for 10K gold, 18K gold and platinum - which can be purchased at most hardware stores. Bon Ami, a common detergent for pots and pans, or a white 3mm Scotchbrite pad can also be used to brighten up any jewelry and restore the matte finish.

Store jewelry separately to avoid scratching and keep away from heat or direct sunlight. Apply makeup, hairspray and perfume before putting on jewelry. Remove jewelry before doing strenuous activities or using household chemicals. Do not wear jewelry in a swimming pool or hot tub. Chlorine and extreme heat can damage gemstones and metals.

Jewelry can also be sent back to us for full refurbishing. Please see our instructions on how to have your item repaired.