Can I exchange an item that I wish to return?

If you wish to exchange an item that was purchased through meandrojewerly.com, please e-mail or call us at 1.877.MEANDRO, and we can issue you a Return Authorization Number. An order for a new item may then be placed on our site or over the phone.

If you received a Me&Ro gift and would like to make an exchange, please e-mail or call us at 1.877.MEANDRO and we can assist you. In order to process the exchange, we will need either the order ID or the original purchaser’s full name to verify that the order was made online. Unfortunately, we will not be able to give a refund or credit if the cost of the exchange item is less than the original item or if the original purchaser cannot be verified.