Repairs – Me&Ro
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Repairs

Thank you, your repair request has been e-mailed to us.
Please send the jewelry with all its parts, to the address provided at the end of this page.
Within two weeks of receiving your jewelry, you will be contacted with an estimated cost.  Repair time is 4-10 weeks from the time you approve your repair charge.  If we have not heard from you after 60 days, we are no longer responsible for your repair.  If you choose not to go forward with your repair, there will be a $12 charge to ship your jewelry back to you.
Replacements of half a pair of earrings will take 6-10 weeks and the existing half pair should be mailed to us for matching purposes.
Please print this page and follow the mailing instructions below.
If you have any questions please e-mail or call 1.877.MEANDRO (632.6376) for assistance.

Your RA Number: 26072

Store Name: For Wholesale Accounts Only
Customer Name:
Customer Email:


Billing Address:
Street 1:
Street 2:
City:
State: New 
Zip:
Phone:


Purchase Date:
Style or Desc:

Repair Instructions
Jewelry restored to its original matte finish:

Item 2:
Purchase Date:
Style or Desc:

Repair Instructions
Jewelry restored to its original matte finish: 
Please include a copy of your confirmation page with your repair. For your protection, when shipping the item to us, please package it securely in a hard box and mail it to us via Parcel Post or any other insured delivery service. Prior to beginning any work, we will contact you with an estimate of the cost and time needed to complete your repair.

Mail to:
Me&Ro
305 Broadway, Suite 1101
New York, NY 10007
Attn: Repair Department
RA# 26072
Complimentary ground shipping on all U.S. orders over $250
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