In response to the coronavirus, we ask that you initiate your return below, but hold on shipping your jewelry back to us until further notice. We will update this page as things change. Thank you and be safe.
To return or exchange an item, please type in the email address and order number associated with the order.
You may return or exchange an item within 14 days. Returned merchandise must be in unworn original condition. Items with tags will not be accepted if the tag is removed. Purchases made online cannot be returned in our retail location at this time. Me&Ro Charity purchases are final sale and can not be returned or exchanged for another item. They may only be exchanged for different lengths.