All in-stock orders will ship within 1-3 business days. Your order is not guaranteed to ship the same day it is placed even if you select expedited shipping, so please add an additional 1-2 days of processing into your shipment time.  Me&Ro does not ship orders on Saturday, Sunday or most major holidays.  The processing time for any orders placed on those days will not start until the following business day.

For any questions please call 1.877.632.6376. For all calls outside of the US, please call 917. 237. 9215.

Estimated Ship Time

UPS Ground - 1-5 business days after ship date

UPS Next Day Air - Next business day after ship date

UPS 2nd Day Air - 2 business days after ship date

UPS 3 Day Select - 3 business days after ship date

UPS Standard International - 5-7 business days after ship date

UPS Worldwide - 1-3 business days after ship date

Our shipping costs can be found below:

UPS Ground: Complimentary on orders over $350. $15 for orders under $350 (1-5 business days)
UPS 3 Day Select: $20.00 (3 business days)
UPS 2nd Day Air: $25.00 (2 business days)
UPS Next Day Air: $40.00 (next business day afternoon)

Canada
UPS Standard: $45 (5-7 business days)
UPS Worldwide Saver:$50.00 (1-3 business days)

All other International Countries
UPS Standard: $60.00 (5-7 business days)
UPS Worldwide Saver: $70.00 (1-3 business days)

* International shipping charges include the brokerage fee. Upon delivery, you will be responsible for any applicable import taxes, duties and fees levied by the country to which you have your order shipped.

A direct signature is required upon delivery for all orders with a value of $500 and greater. If you will not be available to sign for the package at the scheduled time of delivery, please call us to discuss delivery options with a customer service representative. If you are calling within the US, please call us at 1.877.632.6376. For all calls outside of the US, please call 917. 237. 9215.

Orders placed through our site can be shipped to most locations worldwide. For questions or concerns regarding shipping to your location, please email or call us at 917. 237. 9215.

At this time, we are not able to take orders shipping to PO Boxes.

Yes, we ship to APO/FPO addresses.

If you have not yet received your order, please use the tracking number you received via e-mail to track your order. If you have not received a tracking number, please email or call us and we can track your package for you. If you are calling within the US, please call us at 1.877.632.6376. For all calls outside of the US, please call (917) 237-9215

If the tracking system reports that your order was delivered but you have not received it, please contact us immediately so we can file a claim through our shipping department. Please do not file a claim with your credit card company until we have completed our shipping investigation.