You may return an item for a refund or an exchange within 14 days of shipment. Returned merchandise must be in original, unworn condition. Jewelry with tags will not be accepted back if the tag is removed. Please visit the Return/Exchange Request Form in the footer of our website to obtain a Return Authorization Number. No refunds will be granted without a return authorization number. Merchandise must be received within 7 days of the return authorization date. Once received please allow 14 days for your refund (less any shipping costs) to post to your account.
Purchases made online cannot be returned in our retail location at this time. Please note our website and store return policy are different. Jewelry purchased in our retail store can only be exchanged or returned for store credit within 10 days.
Me&Ro Charity purchases are final sale and cannot be returned or exchanged for another item. Charity purchases may only be exchanged for a different length.