HOURS:
Our Customer Service Department is open Monday through Friday from 9:00 a.m. - 5:30 p.m. EST. If you are having difficulty placing your order or if you have questions, please e-mail or call us at 1.877.MEANDRO (632.6376). All e-mail and voice messages are typically answered within 24-hours or during the next business day.


FREQUENTLY ASKED QUESTIONS:


How do I order Me&Ro jewelry?

How do I find an item on your site?
Is all Me&Ro jewelry available online?
How do I register or sign in?
What should I do if I can't remember my password?
Why am I receiving a Merchant Decline Error during the last part of the checkout process?
What methods of payment do you accept?
Do you offer gift certificates?
Are your prices subject to change?
Do you charge sales tax?
When will my order ship?
Do you ship to international addresses?
Do you ship to APO/FPO addresses?
How will my order ship?
How much does shipping cost?
How do I check the status of my order?
I received an incorrect or damaged item. What should I do?
What should I do if I haven't received my order?
How do I modify or cancel an order?
Will my Me&Ro purchase come gift wrapped?
Can I return an item?
Can I exchange an item that I wish to return?
How can I have Me&Ro jewelry repaired?
How do I find out my repair status?
How can I request a size that is not offered on meandrojewelry.com?
I have seen a piece of Me&Ro jewelry that is not offered online. Is it still available?
Do you sell the cords or chains separately?
Do you have a catalog?
How do I care for Me&Ro jewelry?
Can I use polishing cream on Me&Ro jewelry?
Does your sterling silver or gold contain nickel?
Where is Me&Ro jewelry produced?
What is your security policy?
What is your privacy policy?
What are cookies? Why does your site use them?
What is Me&Ro doing about the problem of conflict diamonds?
Does Me&Ro use ethical gold?
What is Me&Ro doing to protect the environment?
How can I verify the authenticity of Me&Ro jewelry?


© 2007 Me&Ro